Data-Driven CX Solutions
To Improve Your

SALESLEAD GENERATIONCUSTOMER RETENTIONCUSTOMER SERVICEHELP DESKBUSINESS

Data-Driven CX Solutions
To Improve Your

SalesLead GenerationCustomer RetentionCustomer ServiceHelp Desk Business

ProximoCX Speaks Your Customers’ Language.

ProximoCX is a 24/7/365 CX solution for phone, email, SMS, web chat, and social media. We also provide data entry, transcription, and translation services. We offer scalable solutions that provide best-in-class engagement experiences while generating savings and efficiencies for our customers that would make your procurement department blush.

Speaks Your Customers’ Language
Speaks Your Customers’ Language

This Near-Shore Contact Center Speaks Your Customers’ Language.

ProximoCX is a 24/7/365 multi-lingual (English, Spanish, and Portuguese) business process outsourcing solution for phone, email, SMS, web chat, and social media. We also provide data entry, transcription, and translation services. We offer scalable near shore solutions that provide best-in-class engagement experiences while generating savings and efficiencies for our customers that would make your procurement department blush.

Help_Center

We’re not Fortune Tellers. We’re Fortune Makers.

At ProximoCX, we learn your customers’ intentions before they make them known so that we can provide superior outcomes faster and more cost-effectively for businesses like yours. At ProximoCX your P&L is impacted far beyond the typical cost savings you might expect. We show our customers ROI both in the direct services we provide, but also in the way they market, sell, and generally interact with their customers.

Get a Custom Savings and
Efficiencies Estimate from Our Team:

Get a Custom Savings and Efficiencies Estimate from Our Team:

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Innovation Comes from Actionable Data. And Actionable Data Comes from a Smart, People-First Approach.

We pay above-market wages and provide a best-in-class work environment to our call center teammates, leading to an improved customer experience and an increased opportunity to glean actionable insights from your contact center data. Our facilities attract the best and brightest employees that our facilities’ markets have to offer.

Innovation Comes from Actionable Data. And Actionable Data Comes from a Smart, People-First Approach.

We pay above-market wages and provide a best-in-class work environment to our call center teammates, leading to an improved customer experience and an increased opportunity to glean actionable insights from your contact center data. Our business process outsourcing facilities attract the best and brightest employees that our facilities’ markets have to offer.

Real-Time Feedback Means Real-Time Improvements.

Our technology allows our agents to receive real-time feedback on their engagements, along with coaching on how to improve future customer engagements. Our trainers and supervisors discover gaps in their teams’ abilities and teach the agents the skills needed to meet their desire for excellence. This leads to continual performance improvement for each of our customers.

Our Primary Contact Center Facility is 20 Minutes South of the San Diego Airport.

See how your business can benefit from ProximoCX

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