About ProximoCX

ProximoCX is a nearshore BPO providing curated customer experiences aimed at increasing customer satisfaction levels. We’re shifting the way BPOs do business with our people-first, innovation-driven business model.

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Leaders

We’re Changing What It Means To Be A BPO

Innovation Minded

We utilize the latest technologies to push our partners’ customer experience forward. With AI and machine learning, we translate your company’s data into actionable insights you can use to make strategic business decisions.

We Grow Together

Without people, we have nothing. That’s why we’re committed to going beyond simply providing our team members with a wage. We strive to equip them with the tools necessary to further their careers no matter where life takes them.

A People-First Approach

By putting your customers first, we’re able to instill a strong sense of brand loyalty in your customers and facilitate long-term relationships between them and your company.

Creating Value

Our mission is to create value for you, your customers, and our team members. We do this by equipping our teams with the tools necessary to provide the best possible customer experiences for your customers. In turn, your customers will stay loyal to your brand.

Meet The ProximoCX Leadership Team

Meet Scott Roof, Michael McMillan, and Mike Nemer

Michael McMillan
CEO/Founder

A customer experience veteran with over 25 years in the industry, Michael provides profound insights into the industry to help his customers move the needle on their business. Michael is a Certified Speaker and Coach with the John Maxwell Team and is passionate about sharing his knowledge of Customer Experience, Sales, AI, Brand Cultivation, Leadership strategies, and more to audiences around the world.

Michael Nemer has garnered more than 25 years of experience across various sales, management, and C-suite positions. For much of his career, Michael has been focused on business development, operations, and P&L management. Michael is dedicated to delivering on the promises he makes to his clients, team members, and partners.

Scott Roof
Global Head of Sales and Marketing

Over the course of his 25-year career, Scott has developed a passion for creating winning strategies that fuel growth for his partners. He works to create strong, long-lasting relationships with people who are looking to further their businesses.