eCommerce & Retail Business Process Outsourcing Services
Level Up Your Customer Experience- And Your Margins
Your Customers Are Your Best Marketers
Consumers trust word-of-mouth recommendations from people they know more than ads they see online. Keeping your customers engaged with your brand is the best way to keep them telling everyone how great you are. We implement retail customer experience strategies designed to keep customers loyal to your brand so you don’t have to worry about losing business to your competitors.
Your Customers Are Your Best Marketers
Consumers trust word-of-mouth recommendations from people they know more than ads they see online. Keeping your customers engaged with your brand is the best way to keep them telling everyone how great you are. We implement strategies that keep your customers loyal to your brand, so you don’t have to worry about losing business to your competitors.
See the ProximoCX Difference In Your Retail Customer Experience:
Your Success Is Our Success
Providing your customers with exceptional service at every point of interaction is our top priority. When your customers are satisfied with the service they receive, it reflects well on both your brand image and our ability to deliver quality service. We use Ai to actively track our agents’ performance to ensure your customers always get the best retail customer experience possible.
ProximoCX Can Help Retail and eCommerce Businesses Like Yours With:
ProximoCX Benefits Retail & eCommerce Through:
Fully Scalable Services
Increased Sales Through Upselling And Cross-Selling Opportunities
Contact Center Staffed By Experienced Professionals
AI Powered Analytics And Reporting
Reinforce Your eCommerce & Retail Customer Service With The Power Of AI
At ProximoCX, we utilize AI to ensure customers get the 5-star service they deserve and your company gets the consumer intelligence it needs. Our Ai helps track and analyze consumer behaviors and trends so that we can provide you with actionable insights your company can use to make strategic business decisions. We also utilize Ai to monitor every point of customer contact to ensure your brand is providing the best retail customer experience possible.
Tap Into New Revenue Streams And Optimize Existing Ones
Our Lead-Generation services use data-driven consumer insights to provide you with high-quality sales prospects that will turn into closed wins for your company. At ProximoCX, we also understand that your existing customer base is just as important as new customers. That’s why our expert sales teams work to transform your existing customers into long-term customers by actively searching for opportunities to cross-sell and upsell.
