eCommerce & Retail Business Process Outsourcing Services

Level Up Your Customer Experience- And Your Margins

eCommerce and Retail Business Process Outsourcing

Your Customers Are Your Best Marketers

Consumers trust word-of-mouth recommendations from people they know more than ads they see online. Keeping your customers engaged with your brand is the best way to keep them telling everyone how great you are. We implement retail customer experience strategies designed to keep customers loyal to your brand so you don’t have to worry about losing business to your competitors.

Your Customers Are Your Best Marketers

Consumers trust word-of-mouth recommendations from people they know more than ads they see online. Keeping your customers engaged with your brand is the best way to keep them telling everyone how great you are. We implement strategies that keep your customers loyal to your brand, so you don’t have to worry about losing business to your competitors.

See the ProximoCX Difference In Your Retail Customer Experience:

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eCommerce and Retail Business Process Outsourcing

Your Success Is Our Success

Providing your customers with exceptional service at every point of interaction is our top priority. When your customers are satisfied with the service they receive, it reflects well on both your brand image and our ability to deliver quality service. We use Ai to actively track our agents’ performance to ensure your customers always get the best retail customer experience possible.

ProximoCX Can Help Retail and eCommerce Businesses Like Yours With:

Lead Generation Services

Lead Generation Services

Work with us to help you discover prospective customers seeking long-term relationships with your company – whether they know it today or not.

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Around The Clock Tech Support

Around The Clock Tech Support

No matter how complex an issue may be, our teams are capable of resolving your customers’ technical issues.

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24/7/365 Customer Service

24/7/365 Customer Service

Your customers are our top priority. You can be sure they receive the best customer experience each time they interact with our teams. If 24/7/365 is right for your customers, we can make it happen.

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Sales Support Representatives

Sales Support Representatives

Discover new opportunities for sales in both your existing and prospective customer bases.

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Customer Retention Strategies

Customer Retention Strategies

Take control of your brand’s narrative with our innovative Ai and manual content moderation strategies.

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Data Entry Solutions

Data Entry Solutions

Put your data to work for you while enhancing your business’s efficiency with our automated data entry services.

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ProximoCX Benefits Retail & eCommerce Through:

Fully Scalable Services

Increased Sales Through Upselling And Cross-Selling Opportunities

Contact Center Staffed By Experienced Professionals

AI Powered Analytics And Reporting

Reinforce Your eCommerce & Retail Customer Service With The Power Of AI

At ProximoCX, we utilize AI to ensure customers get the 5-star service they deserve and your company gets the consumer intelligence it needs. Our Ai helps track and analyze consumer behaviors and trends so that we can provide you with actionable insights your company can use to make strategic business decisions. We also utilize Ai to monitor every point of customer contact to ensure your brand is providing the best retail customer experience possible.

Types of Content Moderation

Tap Into New Revenue Streams And Optimize Existing Ones

Our Lead-Generation services use data-driven consumer insights to provide you with high-quality sales prospects that will turn into closed wins for your company. At ProximoCX, we also understand that your existing customer base is just as important as new customers. That’s why our expert sales teams work to transform your existing customers into long-term customers by actively searching for opportunities to cross-sell and upsell.

Elevate Your eCommerce & Retail Business Process Outsourcing Services Today!

Contact Us To Get A Customer Quote From Our Team:

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