Improved Insights Lead to Improved Results

At ProximoCX, we anticipate your customers’ intentions before they make them known so that we can provide superior outcomes faster and more cost-effectively for businesses like yours. We analyze customer interactions to create upsell and cross-selling opportunities where others might not see them. Every customer interaction is an opportunity to generate revenue efficiencies for your company.

Customer-First-Service
Customer-First-Service

Improved Insights Lead to Improved Results

At ProximoCX, we anticipate your customers’ intentions before they make them known so that we can provide superior outcomes faster and more cost-effectively for businesses like yours. We analyze customer interactions to create upsell and cross-selling opportunities where others might not see them. Every customer interaction is an opportunity to generate revenue efficiencies for your company.

Keep Your Contact Center Close and Your Customers Closer.

Building a relationship with customers will naturally lead to brand loyalty and retention. This is why our team at ProximoCX’s Tijuana contact center are fluent in English and take a people-first approach to understand your customers’ needs, wants, and interests. This allows us to provide your customers with a consistently great experience that will enable customer retention in ways your competitors using other BPOs can’t.

Keep Your Contact Center Close and Your Customers Closer.

Building a relationship with customers will naturally lead to brand loyalty and retention. This is why our team at ProximoCX’s Tijuana contact center are fluent in English and take a people-first approach to understand your customers’ needs, wants, and interests. This allows us to provide your customers with a consistently great experience that will enable customer retention in ways your competitors using other BPOs can’t.

We offer a variety of multilingual solutions including:

Sales Support
Sales Support
Lead Generation
Lead Generation
Help Desk
Customer Support + Help Desk
Technical Support
Technical Support

Businesses Like Yours Use ProximoCX to:

Build Brand Loyalty

Brand Loyalty can be earned or lost with every customer experience; that’s why we take care of your customers as if they were our own.

Gain Data-Driven Insights

We provide you with actionable insights that allow your business to improve existing profit centers while creating new revenue opportunities as well.

Scale Efficiently

ProximoCX’s flexibility is your efficiency. When you need to scale up or down quickly to meet the needs of your customers, there’s no better place to turn than a BPO like ProximoCX that can customize a customized solution to your needs.

Save Time and Money

Building out contact centers and staffing them takes time, not to mention the need to pay top dollar in today’s hiring environment. ProximoCX provides budgeting certainties with all of the savings and none of the headaches.

Improved Efficiency

We’re More Than A Call Center

Proximo CX’s 3,000+ Seat Contact Center provides exceptional customer service that can scale with your business’s needs. Our near-shore team provides a customer experience that matches and even exceeds most domestic BPOs.

Find Out How ProximoCX Can Solve Your Sales and Customer Retention Headaches

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