We’re Your First Line Of Defense

24/7/365 tech support to assist your customers

Nothing frustrates customers more than when their products aren’t working the way they’re supposed to. That’s why we provide both manual and automated outsourced technical support to assist your customers 24/7/365. We ensure that our experienced technicians are capable of handling even the most complex tech issues your customers come across. We’ll handle the tech support so your company can continue pursuing its core business objectives.

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Let’s Talk Tech Support Outsourcing

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Discover what makes us different from the competition:

We lead with a people-first mindset.

We take care of our employees, so they can take care of your customers.

Our staff understands the nuances of American culture,

which allows us to interact with customers on a personal level.

We use Ai technology for training our agents

and discovering unique opportunities to better serve your customers’ needs.

We’re a data-driven company.

We believe data is the key to delivering actionable insights your company can use to accelerate its growth.

We provide dedicated,

multilingual agents who are available 24/7/365.

Whether you need assistance

providing the most simple help desk solutions, or you need technicians who can handle complex issues, we offer a full range of tech support options.

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Businesses Like Yours Use ProximoCX to:

Brand_loyalty

Build Brand Loyalty

Brand Loyalty can be earned or lost with every customer experience; that’s why we take care of your customers as if they were our own.

Gain Data-Driven Insights

Gain Data-Driven Insights

We provide you with actionable insights that allow your business to improve existing profit centers while creating new revenue opportunities as well.

Scale Efficiently

Scale Efficiently

ProximoCX’s flexibility is your efficiency. When you need to scale up or down quickly to meet the needs of your customers, there’s no better place to turn than a BPO like ProximoCX that can customize a customized solution to your needs.

Save Time and Money

Save Time and Money

Building out contact centers and staffing them takes time, not to mention the need to pay top dollar in today’s hiring environment. ProximoCX provides budgeting certainties with all of the savings and none of the headaches.

Get a custom quote from our team:

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